Frequently Asked Questions
Find answers to common questions about Australia ETA applications
Everything You Need to Know
Quick answers to help you apply with confidence
What is an ETA?
An ETA stands for Electronic Travel Authority. It is a visa that allows travelers to enter Australia for tourism or business purposes.
Who is eligible for an ETA?
Most travelers from visa-exempt countries are eligible to apply for an ETA. Passport holders from 34 eligible countries can apply.
How long does it take to process an ETA?
Processing times for ETAs vary, but they are generally fast and can be completed within a few minutes. Most applications are approved within 24-48 hours.
How much does an ETA cost?
The cost of an ETA varies depending on the traveler's nationality and the length of stay. Standard processing is AUD 10, express processing is AUD 20.
What are the requirements for an ETA?
Requirements for an ETA include a valid passport, proof of onward travel, and meeting certain health and character requirements.
Can I get a refund for my ETA?
Refunds for ETAs are not typically available once the application has been processed. Check our refund policy for more details.
How long is an ETA valid?
An ETA is generally valid for a single entry into Australia and remains valid for up to one year from the date of issue.
What if my application is rejected?
If your application is rejected, you can contact our support team for assistance. You may be eligible to apply for an alternative visa.